Information We Collect

At Mining Life Australia, we are committed to protecting your privacy and ensuring the security of your personal information. We collect information that you voluntarily provide to us when you visit our website, subscribe to our newsletter, contact us through forms, or engage with our mining heritage content and educational programs.

The types of information we may collect include your name, email address, phone number, postal address, and any messages or inquiries you submit through our contact forms. We also automatically collect certain technical information about your visit, such as your IP address, browser type, device information, and pages viewed on our website.

How We Use Your Information

We use the information we collect to provide you with the best possible experience on our website and to deliver our mining heritage services effectively. Your personal information helps us respond to your inquiries, send you requested information about Australian mining history, process your bookings for heritage experiences, and improve our educational content and programs.

We may also use your information to send you newsletters, updates about new mining exhibitions, heritage tour announcements, and other relevant communications related to Australian mining history and culture. You can opt out of these communications at any time by using the unsubscribe link provided in our emails.

Information Sharing and Disclosure

Mining Life Australia does not sell, trade, or rent your personal information to third parties for commercial purposes. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving our users, provided that these parties agree to keep your information confidential and secure.

We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others. In the event of a business transfer or merger, your information may be transferred to the acquiring entity.

Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure server environments, regular security assessments, and restricted access to personal information on a need-to-know basis.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security of any information transmitted to or from our website.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content related to Australian mining heritage.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our website, including personalized content recommendations and improved navigation features for our mining heritage resources.

Third-Party Links and Services

Our website may contain links to external websites, social media platforms, mining museums, historical archives, and other third-party services related to Australian mining heritage. These external sites have their own privacy policies and data practices that are independent of Mining Life Australia.

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit through links from our website to understand how they collect, use, and protect your personal information.

Your Rights and Choices

Under applicable privacy laws, you have certain rights regarding your personal information. These may include the right to access, update, correct, or delete your personal information, the right to restrict or object to certain processing activities, and the right to data portability in certain circumstances.

If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable legal requirements. You also have the right to lodge a complaint with relevant data protection authorities if you believe your privacy rights have been violated.

Children's Privacy

Mining Life Australia is committed to protecting the privacy of children. Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Mining Life Australia is based in Australia, and your information may be transferred to, stored, and processed in Australia or other countries where our service providers operate. By using our website and services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons. When we make material changes to this policy, we will notify you by posting the updated policy on our website with a new "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +61 8 8087 3500
• Address: 123 Mining Heritage Road, Broken Hill, NSW 2880, Australia
• Business Hours: Monday to Saturday, 9:00 AM to 5:00 PM (AEST)

We are committed to addressing your privacy concerns promptly and transparently. Thank you for trusting Mining Life Australia with your personal information as we work together to preserve and share Australia's rich mining heritage.